This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How do I block certain words from showing in Mozilla Support search (as a filtering technique)?

more options

Hello Volunteers,

I have repeatedly had issues with Firefox updates killing the Norton Tool Bar. Hope this is not a reflection of the Mozilla mind set towards Norton/Symantec because it is a big corporation. To me it's one of the groups of people who are trying to keep web surfing a safe and sane activity. There are nearly a hundred log-ins in my Identity Safe (a major function of the Norton Tool Bar) keeping me sane as it seems I have to log-in on every other site I visit. With the release of Firefox 37.0.1 there has been no mention that I've seen of compatibility with the Norton Tool Bar. When I try to use "Search Mozilla Support" in an effort to find out, over half of the results that are shown relate to "Searching fron the Address Bar." Just would like to be able to stop certain results from being shown when they are not realative to the issue at hand. I made 2 attempts to block the word "search" from the results, but, was unsuccessful each time.

My computer is a desktop work station by HP model 110-014

    The processor is an AMD E1-1500 APU 64bit dual core running @ 1.4GHz
    The memory is 16GBytes of DDR RAM
    The NIC is 100Mbs, also bluetooth and "AC" wifi.
    The display is driven by an ADM Radeon HD 7310 graphics system
    The monitor is by HP model Pavilion 23tm 23 inch touch monitor
    The printer is by HP model Deskjet D1320
Hello Volunteers, I have repeatedly had issues with Firefox updates killing the Norton Tool Bar. Hope this is not a reflection of the Mozilla mind set towards Norton/Symantec because it is a big corporation. To me it's one of the groups of people who are trying to keep web surfing a safe and sane activity. There are nearly a hundred log-ins in my Identity Safe (a major function of the Norton Tool Bar) keeping me sane as it seems I have to log-in on every other site I visit. With the release of Firefox 37.0.1 there has been no mention that I've seen of compatibility with the Norton Tool Bar. When I try to use "Search Mozilla Support" in an effort to find out, over half of the results that are shown relate to "Searching fron the Address Bar." Just would like to be able to stop certain results from being shown when they are not realative to the issue at hand. I made 2 attempts to block the word "search" from the results, but, was unsuccessful each time. My computer is a desktop work station by HP model 110-014 The processor is an AMD E1-1500 APU 64bit dual core running @ 1.4GHz The memory is 16GBytes of DDR RAM The NIC is 100Mbs, also bluetooth and "AC" wifi. The display is driven by an ADM Radeon HD 7310 graphics system The monitor is by HP model Pavilion 23tm 23 inch touch monitor The printer is by HP model Deskjet D1320

All Replies (2)

more options

You could try the "Advanced Search" page: https://support.mozilla.org/search/advanced

By default, words are combined using "OR" so in order to combine words, you can use quotation marks around words that need to be together and the plus sign between individual words that need to be found in the results.

Looking in the support forum for norton + identity for Firefox in posts since 3/23/2015 yielded this: https://support.mozilla.org/en-US/search/advanced?q=norton+%2B+identity&num_voted=0&num_votes=&asked_by=&answered_by=&q_tags=&product=firefox&created=0&created_date=&updated=2&updated_date=03%2F24%2F2015&sortby=0&a=1&w=2

more options

I should mention that Norton is very good at releasing updates just-in-time for major Firefox releases. The ability of LiveUpdate to immediately retrieve those updates isn't quite as good: users often report needing to try it several times before it succeeds.