This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How to restore vertical scroll bar on right side of screen?

more options

We lost the vertical scroll bar on the right side of the screen. Consequently we can't navigate webpages that are longer than one screen height.

We lost the vertical scroll bar on the right side of the screen. Consequently we can't navigate webpages that are longer than one screen height.

All Replies (4)

more options

Does this affect all sites, or only links that open in a new/popup window?

If you use your Firefox desktop/QuickLaunch icon to start a new Firefox window, does it have a scroll bar?

Do you use automatic private browsing mode, which generally is set in the Options dialog, Privacy panel, as "Firefox will: Never remember history"? A user with that setting reported getting limited feature windows in that mode and I wonder whether it is a pattern.

Ref: Private Browsing issues: New window is a "pop-up" & Right-clicking bookmarks shows grayed-out options (unsolved)

more options

You can try to rename (or delete) the xulstore.json file in the Firefox profile folder.

You can use this button to go to the currently used Firefox profile folder:

more options

If you have a three button mouse, clicking the middle button will turn the mouse into a scroll controller.

more options

Based on another thread where the user tested a bunch of things, there appears to be a bug in Firefox 38.0.1 involving this set of circumstances:

(1) Tabbed browsing turned off (2) Private window (3) Link with target="_blank" (not a scripted link)

The new window opens without menus, toolbars, scroll bars, etc.

Currently known workarounds:

(1) Use tabbed browsing (2) Shift+click links to open in a new window with the standard features