This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Nakatona sy natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

why is allstate.com not a secure website

more options

Why does Firefox show that Allstate.com is not a secure website? It does not show the little green lock.

Why does Firefox show that Allstate.com is not a secure website? It does not show the little green lock.

All Replies (4)

more options

If you only have the problem on the one site try using the link with an s in the https

You should then see the green padlock.

If you have problems with all sites something else is going wrong, possibly some security related program is interfering with the process.

See also

more options

Hi John99

I do see the green padlock but after I sign on it turns to a Gray triangle why is that? It only shows an https not secure though

more options

It appears the site is not fully secure.

It is not a site I use but it seems possible it is using a secure server ok for the sign on.

But afterwards maybe it is having problems and has mixed content. If so Firefox displays a grey shield icon.


The icon is a gray triangle
Mixed passive content
Only the potentially harmful part of HTTP content is blocked so some websites may still have some HTTP content (such as images). In that case, the connection between Firefox and the website is still partially encrypted and should not be considered safe against eavesdropping, hence the gray triangle icon.
If you get a Grey triangle
A gray warning triangle indicates:
  • The website does not supply identity information.
  • The connection to this website is not fully secure because it contains unencrypted elements (such as images).
more options