This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Print Preview does not work release 31.7.0 German

  • 2 valiny
  • 1 manana an'ity olana ity
  • 10 views
  • Valiny farany nomen'i MaxW

MaxW
MaxW
more options

After update to Windows Professional 8.1 64 bit Print Preview (German Druckvorschau) does not open. When clicking on Print Preview (Druckvorschau) a new window apparently opens for a very short time so that I cannot see what is in it and then closes again. The bottom line shows the message "Druckvorschau Nachricht ..." (english probably "loading print preview") - clicking there does not change anything. This problem persists when starting Thunderbird in safe mode.

After update to Windows Professional 8.1 64 bit Print Preview (German Druckvorschau) does not open. When clicking on Print Preview (Druckvorschau) a new window apparently opens for a very short time so that I cannot see what is in it and then closes again. The bottom line shows the message "Druckvorschau Nachricht ..." (english probably "loading print preview") - clicking there does not change anything. This problem persists when starting Thunderbird in safe mode.

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Is version 38 beta better? DL from http://www.mozilla.org/en-US/thunderbird/channel/

MaxW
MaxW Tompon'ny fanontaniana
more options

Update: After a fresh installation of Thunderbird, the error continued with a message that the printer could not be found. However, after the last Windows patchday the problem disappeared. All is well again.