Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

firefox won't accept my pass so i tried to reset and was told instructions sent but i have received no message. tried again but still on response from firefox

  • 1 valiny
  • 2 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i guigs

wroedouglas
wroedouglas
more options

my pass not accepted. tried to reset. was told link was sent but not so. still waiting. tried to reset again only to be again told instructions sent but it hasn't. how can i access my account?

my pass not accepted. tried to reset. was told link was sent but not so. still waiting. tried to reset again only to be again told instructions sent but it hasn't. how can i access my account?

All Replies (1)

guigs
guigs
more options

What url are you using to reset a password? Is this Firefox Sync?