We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How do I clear the cache on Samsung Galaxy Note 10.1 using Android?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 26 views
  • Valiny farany nomen'i christ1

more options

I'm not terribly jargon savvy but I believe I now understand what a cache is, however, I have not been able to find any place within Firefox to choose "clear cache". I'm trying to use my banking app to deposit checks but it won't work; my bank suggested I clear the cache. I found an option to clear cache in what may be another browser ( I got there by tapping the earth icon which, if it was on my laptop, would be Internet Explorer)... but when i tapped it, it went from dark grey to light grey and never changed. I originally thought when it was light grey, it was working on clearing the cache, but it remained light gray until I rebooted the tablet. Thanks for any help you can give.

I'm not terribly jargon savvy but I believe I now understand what a cache is, however, I have not been able to find any place within Firefox to choose "clear cache". I'm trying to use my banking app to deposit checks but it won't work; my bank suggested I clear the cache. I found an option to clear cache in what may be another browser ( I got there by tapping the earth icon which, if it was on my laptop, would be Internet Explorer)... but when i tapped it, it went from dark grey to light grey and never changed. I originally thought when it was light grey, it was working on clearing the cache, but it remained light gray until I rebooted the tablet. Thanks for any help you can give.

All Replies (1)

more options

Menu button - Settings - Clear private data Check 'Cache' and whatever else you want to clear. Press 'CLEAR DATA'.