This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Lenovo computer (microsoft) doesn't let me use Yahoo.com smoothly

  • 1 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i FredMcD

verify
verify
more options

Yahoo asks for a verification email address to send notices to. My verification address is on outlook. When I sign in Firefox for Yahoo I get a message that my verification email has expired. I have repeatedly resent the verification email. If I sign on to yahoo on Internet Explorer, I do not get this message. Microsoft gives a message that I should use IE for smooth operation.

Yahoo asks for a verification email address to send notices to. My verification address is on outlook. When I sign in Firefox for Yahoo I get a message that my verification email has expired. I have repeatedly resent the verification email. If I sign on to yahoo on Internet Explorer, I do not get this message. Microsoft gives a message that I should use IE for smooth operation.

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.