This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

why does pinentry opens before selecting an encrypted email

  • 2 valiny
  • 1 manana an'ity olana ity
  • 11 views
  • Valiny farany nomen'i brian64

more options

I use Pinentry to decrypt emails and now pinentry opens when I open firefox and before selecting any encrypted emails. Also, I cannot close the pinentry encryption box after several tries. Is there some kind setting that will stop pinentry from opening when thunderbird is opened?

I use Pinentry to decrypt emails and now pinentry opens when I open firefox and before selecting any encrypted emails. Also, I cannot close the pinentry encryption box after several tries. Is there some kind setting that will stop pinentry from opening when thunderbird is opened?

All Replies (2)

more options

I am confused... what is this all to do with Thunderbird?

more options

Sorry for the confusion. The pinentry key dialogue box appears when opening Thunderbird to the inbox when the program is opened. The dialogue box had only appeared after selecting an encrypted email to open in the past. Not sure what changed. thanks for the reply.