This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I can see video but have no sound

  • 2 valiny
  • 3 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i jerrid

more options

Play Sunday services from rivervalleylifecenter.com. video plays but no sound.

Play Sunday services from rivervalleylifecenter.com. video plays but no sound.

All Replies (2)

more options

Make sure sound is enabled.Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies, do the following:

Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More. Tap Settings. After that, you will be taken to the settings screen. In the settings screen, look under the section Privacy & Security and select Clear private data. You will then be taken to a list of what can be cleared. Select the following 2 for deletion: Cookies & active logins Cache After those have been selected, tap the Clear data button to actually clear the cache and cookies.

Did this help you with your problems? Please let us know!

more options

still can see video but no sound