We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

why cant my firefox windows open? they would say firefox has stopped working then 'Windows will close program and notify me if a solution is available. help pls

  • 2 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i FredMcD

more options

whenever i click onto my firefox, it doesnt open but instead says that firefox has stopped working. then it would always end by me clicking on a 'close program' when they show me the usual 'A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. there seems to be no solutions AT ALL so i decided to come here and ask.

whenever i click onto my firefox, it doesnt open but instead says that firefox has stopped working. then it would always end by me clicking on a 'close program' when they show me the usual 'A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. there seems to be no solutions AT ALL so i decided to come here and ask.

All Replies (2)

more options

If you start in Firefox safe mode, does that work? http://kb.mozillazine.org/Safe_mode If so, it could be an extension causing the problem.

more options

Agreed

If you still have problems,

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia