We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Search doesn't find all matching emails

  • 2 valiny
  • 2 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Matt

more options

I have five email accounts set up in TB. I need to find a way to do a search within all the accounts and folders. When I run a search like this: Edit-->Find-->Search messages (specify the folder and search criteria), everything works fine, but this way the search is done only within one specified folder. However, when I enter let's say an email address in the search field of the mail toolbar, hoping to search all my folders and accounts, TB ignores certain folders and doesn't find all the matching messages. Why is that? When I go to Properties of the ignored folders, I do see an option "Include messages in this folder in Global Search results" marked.

P.S. Reindexing didn't help.

I have five email accounts set up in TB. I need to find a way to do a search within all the accounts and folders. When I run a search like this: Edit-->Find-->Search messages (specify the folder and search criteria), everything works fine, but this way the search is done only within one specified folder. However, when I enter let's say an email address in the search field of the mail toolbar, hoping to search all my folders and accounts, TB ignores certain folders and doesn't find all the matching messages. Why is that? When I go to Properties of the ignored folders, I do see an option "Include messages in this folder in Global Search results" marked. P.S. Reindexing didn't help.

Novain'i alosito t@

All Replies (2)

more options

Nobody has any idea why this is happening?

more options

what folders. I do not think the trash is searched for instance.