This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

After I did a refresh, my DVD drives no longer recognize discs

  • 2 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Mike

Mike
Mike
more options

I performed a Firefox Refresh, after which neither of my DVD drives recognize a disc.

I performed a Firefox Refresh, after which neither of my DVD drives recognize a disc.

Vahaolana nofidina

a Firefox refresh wouldn't change your DVD drives being able to read DVD's, however, updating to windows 10 will.

http://answers.microsoft.com/en-us/insider/forum/insider_apps-insider_video/windows-10-tp-wont-play-dvds/1f1f1a07-23d2-4484-b891-0e30cc3a0b8c?auth=1

As suggested in that forum, I'd install the free, open-source VLC player, which will enable you to watch DVD's for free.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

user633449
user633449
more options

Vahaolana Nofidina

a Firefox refresh wouldn't change your DVD drives being able to read DVD's, however, updating to windows 10 will.

http://answers.microsoft.com/en-us/insider/forum/insider_apps-insider_video/windows-10-tp-wont-play-dvds/1f1f1a07-23d2-4484-b891-0e30cc3a0b8c?auth=1

As suggested in that forum, I'd install the free, open-source VLC player, which will enable you to watch DVD's for free.

Mike
Mike Tompon'ny fanontaniana
more options

I already have the VLC player, and discs didn't show up there either. Both drives have been working since the day I installed Windows 10 when it was initially available, so that wasn't the problem. The only thing that changed was the Refresh of Firefox. That refresh also changed other things that I needed to set up again. I did solve the problem, however, by uninstalling the drives and letting Windows re-install them