This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes

  • 1 valiny
  • 1 manana an'ity olana ity
  • 8 views
  • Valiny farany nomen'i cor-el

kisaacs
kisaacs
more options

Ever since I upgraded to Windows 10 both Firefox and Thunderbird have crashed after my computer goes to sleep. After the computer is awakened they are either immediately or shortly unresponsive.

Ever since I upgraded to Windows 10 both Firefox and Thunderbird have crashed after my computer goes to sleep. After the computer is awakened they are either immediately or shortly unresponsive.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.