This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox Downloads are Failing and Timing out...

  • 2 valiny
  • 1 manana an'ity olana ity
  • 72 views
  • Valiny farany nomen'i cor-el

more options

Hi... Hoping I can get some help.

For the last couple of days any time I try to download something in Firefox the download just sits there and says "unknown time remaining" until eventually it fails. If it DOES manage to download, the file size is listed as 0 bytes and won't load. Not always, but around 90% of the time.

I have reset my firefox browser, and the same thing is still happening.

Any advice would be greatly appreciated.

Thank you, Ari x

EDIT: I restarted my OS after the Firefox reset and .... suddenly... it seems to have solved everything.... @.@ If any more issues crop up I'll re-edit.

Hi... Hoping I can get some help. For the last couple of days any time I try to download something in Firefox the download just sits there and says "unknown time remaining" until eventually it fails. If it DOES manage to download, the file size is listed as 0 bytes and won't load. Not always, but around 90% of the time. I have reset my firefox browser, and the same thing is still happening. Any advice would be greatly appreciated. Thank you, Ari x EDIT: I restarted my OS after the Firefox reset and .... suddenly... it seems to have solved everything.... @.@ If any more issues crop up I'll re-edit.

Novain'i AristaHolmes t@

Vahaolana nofidina

AristaHolmes said

EDIT: I restarted my OS after the Firefox reset and .... suddenly... it seems to have solved everything.... @.@ If any more issues crop up I'll re-edit.

Thanks for letting us know. I'll mark this question solved for now. If you have any more problems, try the suggestions in these articles and post back if you need more help.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options

Vahaolana Nofidina

AristaHolmes said

EDIT: I restarted my OS after the Firefox reset and .... suddenly... it seems to have solved everything.... @.@ If any more issues crop up I'll re-edit.

Thanks for letting us know. I'll mark this question solved for now. If you have any more problems, try the suggestions in these articles and post back if you need more help.

more options

Note that such issues can be caused by a problem with security software (firewall, Anti-Virus software), so make sure that you always verify that the current Firefox release is allowed and in doubt remove present rule for Firefox and let your security software ask again for permission.