Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How do I unlock email when password is not recognized?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i christ1

katbeau50
katbeau50
more options

I cannot access my email in box...when I use the password I've always had, it gives me the following: (I've tried as many as 8 times today)

Sending of password for user katbeau50@gmail.com did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted.

I cannot access my email in box...when I use the password I've always had, it gives me the following: (I've tried as many as 8 times today) Sending of password for user katbeau50@gmail.com did not succeed. Mail server pop.googlemail.com responded: Username and password not accepted.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

You need to 'allow less secure apps'. https://support.google.com/accounts/answer/6010255?hl=en

Note, this is Google's understanding of security.