AppHangB1 Error
This is the crash report I get whenever I try to watch a youtube video. No other websites give me this problem. Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 42.0.0.5780 Application Timestamp: 5632ba5c Hang Signature: c1b5 Hang Type: 134217728 OS Version: 6.3.9600.2.0.0.768.101 Locale ID: 1033 Additional Hang Signature 1: c1b52b5132452b1956c2b35532a1dc19 Additional Hang Signature 2: 45c9 Additional Hang Signature 3: 45c9b9e40c9a94d6657225121e303d62 Additional Hang Signature 4: c1b5 Additional Hang Signature 5: c1b52b5132452b1956c2b35532a1dc19 Additional Hang Signature 6: 45c9 Additional Hang Signature 7: 45c9b9e40c9a94d6657225121e303d62
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All Replies (6)
Please see if you have any crash reports that might be related to that AppHangB1 Error message.
Another thought is to update to the latest Firefox 43.0.2 version and see if that helps.
Please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
Here they are. bp-430e9a06-01bb-43af-ba6a-9f9472151227 10/12/2015 5:45 PM bp-aa8dad91-7bb7-4b91-a481-16c892150823 8/24/2015 4:45 AM bp-c3f30085-8479-4cc3-ae64-dc9122151227 6/30/2015 10:55 AM bp-7ce68f5a-4dc4-48b9-a7eb-dd3b12151227 6/29/2015 8:46 AM bp-e560f10e-2dda-461d-bf83-045e32151227
All of those crash reports (including the 2015-12-27 crash) show older versions of Flash that what your More System Details show - the Shockwave Flash 20.0 r0 version, along with all those reports showing an older version of Firefox -41.0.1 and earlier.
Did you use a different computer to post here?
I did not, whenever I have the problem Youtube is not responding I guess it doesn't log a crash report.
"Not responding" doesn't generate a Crash Report, unless a "crash" occurs, too.
iirc, YouTube has a setting to force Firefox to use Flash for YouTube videos. For me with a 6 month old PC, the "default" for YouTube is HTML5 video playback. I don't recall seeing a YT video being played in Flash with my current PC.
iirc, you need to use Google+ to access the user settings to enable/disable HTML5 vs Flash for YouTube. But it has been a long time since I did that with my old PC, and knowing Google it has been changed since I last did the "change". And I can't find where to do that now, but I think that setting was saved in a Google cookie, so cleaning out the saved cookies for Google might just "fix it" and go back to using HTML5.
I cleared all of my cookies and youtube still freezes up and I can't seem to find the settings in Google+