This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Tesco Online store-Shopping list disappears after a few seconds. Ok with Firefox previously.Ok on Internet Explorer

  • 1 valiny
  • 1 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i Scribe

more options

I have problem with my TESCO Online shopping account opening in Firefox.

After opening an order to update it the shopping list appears on righthand side for a few seconds and then disappears. I attempted to add another item but nothing appeared to happen. Rang Tesco's help line and they suggested trying Microsoft Internet Explorer. Did this and everything was ok - shopping list remained on screen and the item I had tried to add in Firefox was there when the list opened.

I have used Firefox previously to create a Tesco order with no problems.

Thx in advance for any help/suggestions.

I have problem with my TESCO Online shopping account opening in Firefox. After opening an order to update it the shopping list appears on righthand side for a few seconds and then disappears. I attempted to add another item but nothing appeared to happen. Rang Tesco's help line and they suggested trying Microsoft Internet Explorer. Did this and everything was ok - shopping list remained on screen and the item I had tried to add in Firefox was there when the list opened. I have used Firefox previously to create a Tesco order with no problems. Thx in advance for any help/suggestions.

Vahaolana nofidina

Hi, try disabling Avast SafePrice (Ctrl+Shift+A) > Extensions.

If that doesn't help, delete all references to Tesco, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site again.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

more options

Vahaolana Nofidina

Hi, try disabling Avast SafePrice (Ctrl+Shift+A) > Extensions.

If that doesn't help, delete all references to Tesco, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site again.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.