Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox will not allow SiriusXM music to play.

  • 4 valiny
  • 1 manana an'ity olana ity
  • 10 views
  • Valiny farany nomen'i cor-el

more options

Ever since I upgraded to Windows 10, I have had a problem trying to listen to SiriusXM through my Firefox browser. I currently have to use Chrome to get sound from SiriusXM. I have checked my plugins and they are up to date. I checked my firewall (Norton) and it is not blocking any Firefox protocols. I never had this problem with earlier versions of Firefox and Windows 7.

Ever since I upgraded to Windows 10, I have had a problem trying to listen to SiriusXM through my Firefox browser. I currently have to use Chrome to get sound from SiriusXM. I have checked my plugins and they are up to date. I checked my firewall (Norton) and it is not blocking any Firefox protocols. I never had this problem with earlier versions of Firefox and Windows 7.

All Replies (4)

more options

Can you please elaborate on 'will not play'?

more options

The site opens, I can logon. The site shows "Loading" but no music plays. This is true on every channel I tried.

more options

As you can see, I responded to Andrew's request for more information but I have not received a reply.

more options

If you use extensions (3-bar Menu button/Tools > Add-ons > Extensions) that can interfere with loading content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions do not interfere with loading content. There is security software that can interfere with loading content, so check that as well.