We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

i cannot get or send e mails it keeps asking for passwords that we constantly re enter every time we open this application.

  • 2 valiny
  • 2 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i sgtbob

GARYSEMAIL
GARYSEMAIL
more options

we have been using this account for many years but now it will not receive e mails as it constantly asks for a password, which we enter but it fails. this is frustrating as we run our business through this account!

we have been using this account for many years but now it will not receive e mails as it constantly asks for a password, which we enter but it fails. this is frustrating as we run our business through this account!

All Replies (2)

amanchesterman
amanchesterman
more options

Does your email service provider offer the option to access your account via a webmail (browser) interface? If so, can you log in successfully using the same username and password that you have stored in Thunderbird?

sgtbob
sgtbob
more options

I finally gave up and switched to another app. None of the 'fixes' would make a permanent fix. After a couple of weeks, I had to re-enter my PW's for each one of my mail boxes. It just became too much of an aggravation.