This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

after reinstalling firefox pages aren't loading properly and i cant connect to Sync i get a security error

  • 5 valiny
  • 2 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i DeF3ar

more options

after reinstalling firefox pages aren't loading properly and i cant connect to Sync i get a security error refresh firefox didnt help i cant load even firefox support website properly its like it loading with out css all i did was uninstalling firefox with revo uninstaller and installing it again ...

after reinstalling firefox pages aren't loading properly and i cant connect to Sync i get a security error refresh firefox didnt help i cant load even firefox support website properly its like it loading with out css all i did was uninstalling firefox with revo uninstaller and installing it again ...

Vahaolana nofidina

ok thanks, please take a look at the section about ESET in the How to troubleshoot security error codes on secure websites article, which should apply here as well.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (5)

more options

{

 "application": {
   "name": "Firefox",
   "version": "44.0.2",
   "buildID": "20160210153822",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:44.0) Gecko/20100101 Firefox/44.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/44.0.2/WINNT/he/",
   "numTotalWindows": 1,
   "numRemoteWindows": 0,
   "remoteAutoStart": false
 },
 "modifiedPreferences": {
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.disk.capacity": 358400,
   "browser.cache.disk.filesystem_reported": 1,
   "browser.cache.frecency_experiment": 3,
   "browser.download.importedFromSqlite": true,
   "browser.places.smartBookmarksVersion": 7,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20160210153822",
   "browser.startup.homepage_override.mstone": "44.0.2",
   "browser.startup.homepage_override.buildID": "20160210153822",
   "dom.apps.reset-permissions": true,
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "44.0.2",
   "gfx.crash-guard.d3d11layers.appVersion": "44.0.2",
   "gfx.crash-guard.d3d11layers.feature-d3d11": true,
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11": false,
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp": false,
   "gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle": true,
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle": true,
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11": true,
   "gfx.direct3d.last_used_feature_level_idx": 0,
   "gfx.crash-guard.d3d11layers.feature-d2d": true,
   "gfx.crash-guard.status.glcontext": 2,
   "gfx.crash-guard.d3d11layers.driverVersion": "10.18.13.6191",
   "gfx.crash-guard.d3d11layers.deviceID": "0x0f00",
   "gfx.crash-guard.status.d3d9video": 2,
   "gfx.crash-guard.status.d3d11layers": 2,
   "media.gmp-eme-adobe.abi": "x86_64-msvc-x64",
   "media.gmp-eme-adobe.lastUpdate": 1456616326,
   "media.gmp-gmpopenh264.lastUpdate": 1456616327,
   "media.gmp-gmpopenh264.version": "1.5.3",
   "media.hardware-video-decoding.failed": false,
   "media.gmp-eme-adobe.version": "16",
   "media.gmp-gmpopenh264.abi": "x86_64-msvc-x64",
   "media.gmp-manager.buildID": "20160210153822",
   "media.gmp-manager.lastCheck": 1456616320,
   "network.cookie.prefsMigrated": true,
   "network.predictor.cleaned-up": true,
   "places.history.expiration.transient_current_max_pages": 104858,
   "plugin.importedState": true,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "privacy.sanitize.migrateClearSavedPwdsOnExit": true,
   "ui.osk.debug.keyboardDisplayReason": "IKPOS: Touch screen not found."
 },
 "lockedPreferences": {},
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "Direct3D 11",
   "windowLayerManagerRemote": true,
   "supportsHardwareH264": "Yes",
   "adapterDescription": "NVIDIA GeForce GT 630",
   "adapterVendorID": "0x10de",
   "adapterDeviceID": "0x0f00",
   "adapterSubsysID": "35441458",
   "adapterRAM": "2048",
   "adapterDrivers": "nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um",
   "driverVersion": "10.18.13.6191",
   "driverDate": "2-8-2016",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterSubsysID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": true,
   "directWriteEnabled": true,
   "directWriteVersion": "10.0.10586.0",
   "webglRenderer": "Google Inc. -- ANGLE (NVIDIA GeForce GT 630 Direct3D11 vs_5_0 ps_5_0)",
   "info": {
     "AzureCanvasBackend": "direct2d 1.1",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "direct2d 1.1"
   }
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.11",
     "version": "4.11"
   },
   "NSS": {
     "minVersion": "3.21 Basic ECC",
     "version": "3.21 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.21",
     "version": "3.21"
   },
   "NSSSSL": {
     "minVersion": "3.21 Basic ECC",
     "version": "3.21 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.21 Basic ECC",
     "version": "3.21 Basic ECC"
   }
 },
 "userJS": {
   "exists": false
 },
 "crashes": {
   "submitted": [],
   "pending": 0
 },
 "extensions": [],
 "experiments": []

}

more options

hi DeF3ar, which security program are you using?

more options

philipp said

hi DeF3ar, which security program are you using?

Eset nod32 antivirus 9 + malwarebytes anti malware

more options

Vahaolana Nofidina

ok thanks, please take a look at the section about ESET in the How to troubleshoot security error codes on secure websites article, which should apply here as well.

more options

philipp said

ok thanks, please take a look at the section about ESET in the How to troubleshoot security error codes on secure websites article, which should apply here as well.

Worked, thank you !