This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

does thunderbird keep old e-mail after they have been downloaded?

  • 2 valiny
  • 1 manana an'ity olana ity
  • 9 views
  • Valiny farany nomen'i grizabella

grizabella
grizabella
more options

My computer crashed last autumn and all e-mails were lost, Are they retrievable from Thunderbird? An important contract is gone.

My computer crashed last autumn and all e-mails were lost, Are they retrievable from Thunderbird? An important contract is gone.

Vahaolana nofidina

Not sure what 'My computer crashed' exactly means.

If you still have access to the crashed computer's disk, and if the data is still accessible, you should be able to copy the old Thunderbird profile off that disk, and restore it on your current installation.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Vahaolana Nofidina

Not sure what 'My computer crashed' exactly means.

If you still have access to the crashed computer's disk, and if the data is still accessible, you should be able to copy the old Thunderbird profile off that disk, and restore it on your current installation.

grizabella
grizabella Tompon'ny fanontaniana
more options

We had saved it onto the new disk in a hidden file. Thanks.