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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How do I delete & reinstall without losing mail folders or profile?

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  • Valiny farany nomen'i Matt

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Nobody can figure out how to make my Preferences pop-up dialogue boxes stop shrinking when I move from one tab to another.

so how do I uninstall but not lose my mail or my profile?

If the problem persists after that, I guess I'll have to trash the Profile as well and go thru the hassle of setting up the DSL & pop mail pathways again.

Nobody can figure out how to make my Preferences pop-up dialogue boxes stop shrinking when I move from one tab to another. so how do I uninstall but not lose my mail or my profile? If the problem persists after that, I guess I'll have to trash the Profile as well and go thru the hassle of setting up the DSL & pop mail pathways again.

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Your preferences and mail data are separate from the program and are totally unaffected by a reinstall. I think your underlying issue will also be totally unaffected. But give it a go by all means.