This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox Sync issues between devices

  • 4 valiny
  • 13 manana an'ity olana ity
  • 8 views
  • Valiny farany nomen'i DarkIce

DarkIce
DarkIce
more options

I first used Firefox on my Windows PC and then on my android phone.

I later signed in on my new tablet but none of my desktop bookmarks were assessable from the tablet.

After this, I signed in on my new phone and had to reset the sync password, and now nothing at all will sync to my new phone!

If I clear all app data and sign in again on my new phone, it just syncs the search history of the few sites I looked at on my new phone before I signed in!

I don't want to sign in again on my old phone incase I lose all of my bookmarks and history.

Is there any way to save everything?

Thanks.

I first used Firefox on my Windows PC and then on my android phone. I later signed in on my new tablet but none of my desktop bookmarks were assessable from the tablet. After this, I signed in on my new phone and had to reset the sync password, and now nothing at all will sync to my new phone! If I clear all app data and sign in again on my new phone, it just syncs the search history of the few sites I looked at on my new phone before I signed in! I don't want to sign in again on my old phone incase I lose all of my bookmarks and history. Is there any way to save everything? Thanks.

All Replies (4)

Michal Stanke
Michal Stanke
more options

Hi DarkIce.

If you made the password reset, the Sync content has been deleted. What you need now is to connect to Sync from all devices (computers, phones, ...) with the new password.

Michal

DarkIce
DarkIce Tompon'ny fanontaniana
more options

Hi,

So signing in on my other devices again won't delete anything on them?

Thanks.

Michal Stanke
Michal Stanke
more options

No, it should not. If you want to be sure, you can backup all your data easily by making a backup of the profile, as described here.

DarkIce
DarkIce Tompon'ny fanontaniana
more options

Is there any way to do this on my phone where most of my data is?