This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why am I seeing double message entries each time my Pop3 Mails download

  • 3 valiny
  • 2 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i Matt

tewb1408a
tewb1408a
more options

Downloaded messages in my Inbox are doubled. If 20 messages download from my Email Client server, 40 appear in the Inbox.

Downloaded messages in my Inbox are doubled. If 20 messages download from my Email Client server, 40 appear in the Inbox.

Novain'i tewb1408a t@

Vahaolana nofidina

tewb1408a said

Thanks Matt for you reply. How do I fix the problem?

go to the mail account in your browser and change the setting to allow mail client to delete mail instead of move it. Some have reported this works better.

Personally I use this add-on. https://addons.mozilla.org/en-US/thunderbird/addon/remove-duplicate-messages/?src=search and just delete the duplicates and home that Microsoft will fix their system one day.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

That sounds like that defective mail service Microsoft has. Live/Hotmail/MSN and now outlook. Lots of names but a poor record of reliability and stands compatability

tewb1408a
tewb1408a Tompon'ny fanontaniana
more options

Thanks Matt for you reply. How do I fix the problem?

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Vahaolana Nofidina

tewb1408a said

Thanks Matt for you reply. How do I fix the problem?

go to the mail account in your browser and change the setting to allow mail client to delete mail instead of move it. Some have reported this works better.

Personally I use this add-on. https://addons.mozilla.org/en-US/thunderbird/addon/remove-duplicate-messages/?src=search and just delete the duplicates and home that Microsoft will fix their system one day.