This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Mozilla Showing "Your connection is not secure"

  • 6 valiny
  • 21 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i Arunvm

Arunvm
Arunvm
more options

I am working on an updated version of Firefox (47.0.1). Till the last week it was working fine. But from today it is showing "Your connection is not secure" message. It is also not loading the css. Always showing Error with "Slack" application and Slack is beautifully working on Google Chrome.

Always i would like to work with Mozilla Firefox.

I am working on an updated version of Firefox (47.0.1). Till the last week it was working fine. But from today it is showing "Your connection is not secure" message. It is also not loading the css. Always showing Error with "Slack" application and Slack is beautifully working on Google Chrome. Always i would like to work with Mozilla Firefox.

Vahaolana nofidina

hi Arunvm, which security software are you using? please see if the steps from How to troubleshoot security error codes on secure websites help...

Hamaky an'ity valiny ity @ sehatra 👍 6

All Replies (6)

philipp
philipp
  • Moderator
more options

Vahaolana Nofidina

hi Arunvm, which security software are you using? please see if the steps from How to troubleshoot security error codes on secure websites help...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check out why the site is untrusted and click the "Advanced" button to expand this section to see extra details. If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source. Click the "Add Exception" button to inspect the certificate in the Certificate Viewer.

If you can't inspect the certificate via "Add Exception" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website with the https:// protocol prefix (https://xxx.xxx).

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then please attach a screenshot that shows the Certificate Viewer with the issuer.

Arunvm
Arunvm Tompon'ny fanontaniana
more options

Dear Mozill Team! Bravo! It is working fine now. Thank You So much Paul! Have a great day!

Arunvm
Arunvm Tompon'ny fanontaniana
more options

Dear Mozilla Team! Bravo! It is working fine now. Thank You So much Philipp! Have a great day!

Arunvm
Arunvm Tompon'ny fanontaniana
more options

Arunvm said

Dear Mozilla Team! Bravo! It is working fine now. Thank You So much Philipp! Have a great day!
Arunvm
Arunvm Tompon'ny fanontaniana
more options

Bravo! It is working fine!