This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Can't download attachments in gmail except in safe mode (disabling all extensions does not work)

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i darylnagode

more options

Help > Restart with Add-ons Disabled...

When I do this, I'm able to download the attachments as usual.

However, I tried disabling the add-ons to track down which one was causing problems. Even with all add-ons disabled, it still doesn't work. What else does safe mode do besides disabling add-ons?

Read somewhere that safe mode also disables hardware acceleration ,so I tried that. No effect.

Help > Restart with Add-ons Disabled... When I do this, I'm able to download the attachments as usual. However, I tried disabling the add-ons to track down which one was causing problems. Even with all add-ons disabled, it still doesn't work. What else does safe mode do besides disabling add-ons? Read somewhere that safe mode also disables hardware acceleration ,so I tried that. No effect.

Vahaolana nofidina

Scratch that. The save as dialog was opening way off on a monitor in another room. The restart with add-ons disabled got that window opening on the primary monitor again.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

more options

Vahaolana Nofidina

Scratch that. The save as dialog was opening way off on a monitor in another room. The restart with add-ons disabled got that window opening on the primary monitor again.