This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Sync is unavailable

  • 2 valiny
  • 15 manana an'ity olana ity
  • 49 views
  • Valiny farany nomen'i ckeander

ckeander
ckeander
more options

I am getting this message on an iPhone 5S running iOS 9.3.3 with Firefox v5.0 (2)

I have tried: -Logging out/in of my Firefox account -Rebooting the phone -Disabling Bookmark syncing from my desktop PC (Windows 10 Pro 64-bit), Syncing, and then Enabling Bookmark syncing, Syncing -Changing my password for my Firefox account and then resyncing from my desktop PC -Uninstalling and reinstalling Firefox for iOS

It appears that all of my bookmarks are available on my iPhone but it is still showing me the "Sync is unavailable" warning when I view the app Options.

I assume this is a bug with the lastest version and/or the new iOS version that I just upgraded to?

I am getting this message on an iPhone 5S running iOS 9.3.3 with Firefox v5.0 (2) I have tried: -Logging out/in of my Firefox account -Rebooting the phone -Disabling Bookmark syncing from my desktop PC (Windows 10 Pro 64-bit), Syncing, and then Enabling Bookmark syncing, Syncing -Changing my password for my Firefox account and then resyncing from my desktop PC -Uninstalling and reinstalling Firefox for iOS It appears that all of my bookmarks are available on my iPhone but it is still showing me the "Sync is unavailable" warning when I view the app Options. I assume this is a bug with the lastest version and/or the new iOS version that I just upgraded to?
Sarin'efijery napaingotra

All Replies (2)

ckeander
ckeander Tompon'ny fanontaniana
more options

I reported this as a bug here: https://bugzilla.mozilla.org/show_bug.cgi?id=1290671

ckeander
ckeander Tompon'ny fanontaniana
more options

Looks like this was also reported here: https://bugzilla.mozilla.org/show_bug.cgi?id=1290331