How to lock old profile after I lost it? My old email domain bought someone else and now can receive my verification emails!!!
I new login and password of my sync account, but because verification email is sent on login attempt, I can't update my account by new email address, but, and it is even worse, someone else can receive my verification emails and recover my current sync account!
I need to recover it, or delete it as soon as possible, please! I can send current login and password, but I left emails domain to expiry and so I can't receive verificaion emails anymore.
Thank for support.
Vahaolana nofidina
The good news is that the new owner of the email address will not be able to access your sync data if they don't know the current password - they will be able to reset your password via an email confirmation, but a password reset renders your data undecryptable.
We'll try and work out what action you can take in terms of the account itself, but I thought you might like to know the above in the meantime.
Hamaky an'ity valiny ity @ sehatra 👍 0All Replies (2)
Vahaolana Nofidina
The good news is that the new owner of the email address will not be able to access your sync data if they don't know the current password - they will be able to reset your password via an email confirmation, but a password reset renders your data undecryptable.
We'll try and work out what action you can take in terms of the account itself, but I thought you might like to know the above in the meantime.
This is very good news, Mark. Thank you!
I don't know why, but when I tried different browser to login to sync account with original credentials, for some reasons there was no email verification attempt, so I was able to log in and discard the account.