Hi Kath, where is eBay appearing on your Firefox?

If you have new eBay icons in the toolbar area, or if eBay has taken over your home page, please start by checking for any add-ons related to eBay or shopping, etc. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

• Command+Shift+a (Windows: Ctrl+Shift+a)
• "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then cast a critical eye over the list on the right side. All extensions are optional. If in doubt, disable or feel free to remove if possible.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

Then to update your home page (start page), see: How to set the home page.

Can you get it running the way you want it?

Can you attach a screenshot?

• https://en.wikipedia.org/wiki/Screenshot
• https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

• use a compressed image type like PNG or JPG to save the screenshot
• make sure you do not exceed the maximum size of 1 MB

jscher2000 said

Hi Kath, where is eBay appearing on your Firefox? If you have new eBay icons in the toolbar area, or if eBay has taken over your home page, please start by checking for any add-ons related to eBay or shopping, etc. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

• Command+Shift+a (Windows: Ctrl+Shift+a)
• "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then cast a critical eye over the list on the right side. All extensions are optional. If in doubt, disable or feel free to remove if possible. Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step. Any improvement? Then to update your home page (start page), see: How to set the home page. Can you get it running the way you want it?

fThank you so much for saving my sanity. I never, ever want to see eBay again. They are inefficient, non-responsive and a convoluted program to get what and where is wanted. Kath

Guess what! I was logging in GE and here comes the Ebay thing in the upper left corner and the eBay site again.  !@#$%@!!!

Now what? K

What is the address of the page where you saw the problem?

Can you capture an image of what you're seeing and attach it to a reply? This article has tips on the capturing part: How do I create a screenshot of my problem? Please cut out or blur any sensitive information in the image before posting it.

Oh, one other thought. Did your default search engine change from a normal search site to eBay? When you type something into the address bar or a search bar that needs to be searched, Firefox will use the default search engine. You can check that setting on the Preferences page, Search panel, right at the top (ignore the box further down): Change your default search settings in Firefox.