why does firefox keep freezing after you update on 5/2/17?
after about 30 min of use Firefox just freezes including mouse. Doesn't let me shut down either I have to use task manager. This just started on 5/2/17 after you update.
All Replies (1)
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox
This link has a program that can crash Firefox. Next time there is a problem, use it.