This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why can't I get more than one recipient in an original message?

  • 3 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Zenos

ynnadc
ynnadc
more options

I want to send an original message to three recipients, two of which are in my contacts. I enter the new recipient in the To: line. I then try to select one of the old recipients from contacts and add to CC line. But the CC selected then displaces the original To recipient. If I then try to enter the new recipient in another To line, the other recipient disappears. I don't need to do this often, but I really need to do it now, and I can't find a workaround. Hope someone can help

I want to send an original message to three recipients, two of which are in my contacts. I enter the new recipient in the To: line. I then try to select one of the old recipients from contacts and add to CC line. But the CC selected then displaces the original To recipient. If I then try to enter the new recipient in another To line, the other recipient disappears. I don't need to do this often, but I really need to do it now, and I can't find a workaround. Hope someone can help

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
ynnadc
ynnadc Tompon'ny fanontaniana
more options

Thanks; I followed the instructions. I still had the same problem: adding a second recipient replaced the original recipient. The only add-on I have is the calendar, but I guess it's not causing the issue.

Zenos
Zenos
more options

I think that when you add an address, those you have already added scroll upwards. Look for a scroll bar and see if you can wind them back into view.

Alternatively, hunt around with the mouse and you'll find that you can grab and drag the divider between addresses and message downwards to make more space to display addresses. That will reveal all the addresses and allow you to see if they are all still present.

Novain'i Zenos t@