This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

tried different methods suggested to fix slow response from firefox, cant solve my problem, if someone cant help me i will be done with firefox

  • 3 valiny
  • 4 manana an'ity olana ity
  • 14 views
  • Valiny farany nomen'i FredMcD

seahero
seahero
more options

last week problems started with slow or no response and lagging , have an older computer, tried different suggestions form other people on your website, none worked, refresh didnt work either

last week problems started with slow or no response and lagging , have an older computer, tried different suggestions form other people on your website, none worked, refresh didnt work either

All Replies (3)

FredMcD
FredMcD
more options

Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: 25.0.0.171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/get-latest-version-firefox-windows-xp-vista

As of Firefox 53 in March 2017, WinXP and Vista won't be supported any longer. http://www.ghacks.net/2016/09/27/firefox-53-no-support-for-windows-xp-or-vista/

https://support.mozilla.org/t5/Install-and-Update/Important-Firefox-is-ending-support-for-Windows-XP-and-Vista/ta-p/31270


You can install the Firefox ESR 52 version which will get security updates into early 2018, to get "more time" using Firefox.

ESR

Firefox; Extended Support Release {web link} ESR Notes System Requirements

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?