This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

facebook page not loading properly using firefox, have to scroll down page before seeing news feed

  • 1 valiny
  • 1 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i FredMcD

kitty1233
kitty1233
more options

Hi, when i log into my facebook through firefox my page isnt loading correct, i have to scroll down before even seeing any of my news feed. i have cleared cache etc. when i do scroll down its like another page onto of the origional page as the column on the left stays there and dosnt move. ive changed browser to chrome and it does the same.

Hi, when i log into my facebook through firefox my page isnt loading correct, i have to scroll down before even seeing any of my news feed. i have cleared cache etc. when i do scroll down its like another page onto of the origional page as the column on the left stays there and dosnt move. ive changed browser to chrome and it does the same.

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?