This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

email disappears from inbox

  • 2 valiny
  • 2 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i Wayne Mery

more options

email messages disappear from my inbox when I click on them to open them. Happens quite a bit. The also disappear if I delete the message above them in the inbox.

email messages disappear from my inbox when I click on them to open them. Happens quite a bit. The also disappear if I delete the message above them in the inbox.

All Replies (2)

more options

See https://support.mozilla.org/en-US/kb/safe-mode-thunderbird Does problem go away if you start in safe mode?

more options

I do not know what might be causing your problem - there are no recent reports of anything like this.

But I remember another case that was a mouse problem - https://bugzilla.mozilla.org/show_bug.cgi?id=524559#c13