a website I have used before seems to be blocked and I cannot figure out how to unblock it
I want to access a website I have used before but all I get today is a blank blue page, even though the correct website address is in the upper left corner field. I checked and it does not appear to be blocked but regardless of what I have done I cannot get anything other than the blank blue page. I am not having trouble with any other websites. What do I do?
Cheers
All Replies (4)
Hi, first try in another browser - such as Edge. If it's OK, in Firefox delete ALL references to the website in question, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then try the site (not from an old bookmark) again. Note: It may take a minute to complete the deletion.
Incidentally, you have 4 versions of Shockwave Flash - which can cause problems, so all but the latest should be removed from your machine -
- Install Flash Player - take care to deselect any optional offers!
If your question is resolved by this or another answer, please take a minute to let us know. Thank you!
Please provide public (no password) link(s) that we can check out. No Personal Information Please !
Dear Scribe,
Thank you for your reply. I checked another browser and the website came up just fine. So I deleted the website history and that did not have an impact so I uninstalled and installed Flash Player as suggested on the links you gave me, and neither of these processes had any impact either.
Dear FredMcD,
The website I am struggling with is https://www.developmentaid.org/
Thank you both for trying to help, much appreciated. Kathleen
(I should add that when I was searching as to how to solve this before I posted my question I ran across the information that I had accessed this website some 100 times previously.)
dewitt.kathleen said
but all I get today is a blank blue page
When I accessed the site, this is how the page started to load. Then it finished loading.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from
Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Then restart. Poke around safe websites. Are there any problems?