This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

why cant i print a receipt for my bill i paid?

Susiebones
Susiebones
more options

I just paid my energy bill, it gives me the choice to print my confirmation receipt but when i hit print. , the screen comes up but the area where the receipt is to be displayed is black and I get a "stop the Script" message. Ive tried all three things on that pop up but it still wont display my receipt.

'''I just paid my energy bill, it gives me the choice to print my confirmation receipt but when i hit print. , the screen comes up but the area where the receipt is to be displayed is black and I get a "stop the Script" message. Ive tried all three things on that pop up but it still wont display my receipt. '''

All Replies (1)

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
more options

sometimes scripts are poorly written and or can even be blocked to run.

have you tried to instead do a "print preview" then a "print" ?