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Transferred logins don't show up

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  • 1 manana an'ity olana ity
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  • Valiny farany nomen'i FredMcD

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I transferred all files, including key3.db and logins.json to a new computer. Everything looks just like it did on the old one, except the saved logins are missing. The Exceptions-Saved Logins is filled with the previous data, but no Saved Logins.

This process worked fine on another such transfer I recently did.

Firefox 55.0 (64bit) on Win10 Pro (64bit)

I transferred all files, including key3.db and logins.json to a new computer. Everything looks just like it did on the old one, except the saved logins are missing. The Exceptions-Saved Logins is filled with the previous data, but no Saved Logins. This process worked fine on another such transfer I recently did. Firefox 55.0 (64bit) on Win10 Pro (64bit)

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Problems have been reported with v55. I called for more help.