This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

If I open a new tab and try and load any url it won't load - conversely if I rightclick a link to open a new tab and then c/p a url from a homepage tab it will?

  • 2 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i FredMcD

more options

Weirdest thing ever... I have three homepage tabs in firefox. I've been using firefox for ages. Just updated to v 56 - now the only tabs that will open are my homepages. OR any link I open from my homepage tab; including if I open it in a new tab.

Stranger still, if I then type a URL in the new tab that was created IT will load. However if I try (before or after this) to 'ctrl+t' for a new tab and type the exact same url it will not load.

No idea what is happening. Has anyone seen this before or know why it is happening?

Weirdest thing ever... I have three homepage tabs in firefox. I've been using firefox for ages. Just updated to v 56 - now the only tabs that will open are my homepages. OR any link I open from my homepage tab; including if I open it in a new tab. Stranger still, if I then type a URL in the new tab that was created IT will load. However if I try (before or after this) to 'ctrl+t' for a new tab and type the exact same url it will not load. No idea what is happening. Has anyone seen this before or know why it is happening?

All Replies (2)

more options

Your MEGA 3.16.1 extension is probably causing that problem for you. Other users of that extension have already reported that issue with Firefox 56. Mega needs to fix their extension.

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 20.0 r0 Shockwave Flash 27.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 27.0.0.130

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration