This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird hangs at Checking mail server capabilities - won't download mail

  • 1 valiny
  • 10 manana an'ity olana ity
  • 67 views
  • Valiny farany nomen'i FIREFOXED

FIREFOXED
FIREFOXED
more options

Today my Thunderbird on Win7 64 bit began to hang at Checking mail server capabilities and even when i got rid of the account it would not download email from eircom.net, I uninstalled/rebooted/downloaded and installed fresh copy but it still the same just Checking mail server capabilities on a different acount. I added my problem account to thunderbird on a virtual 32 bit win 7 which runs on the 64 bit machine and they worked OK

I have searched and tried all solutions i have seen. Can I delete the profile and then add the email accounts again?

Thanks

Today my Thunderbird on Win7 64 bit began to hang at Checking mail server capabilities and even when i got rid of the account it would not download email from eircom.net, I uninstalled/rebooted/downloaded and installed fresh copy but it still the same just Checking mail server capabilities on a different acount. I added my problem account to thunderbird on a virtual 32 bit win 7 which runs on the 64 bit machine and they worked OK I have searched and tried all solutions i have seen. Can I delete the profile and then add the email accounts again? Thanks

Vahaolana nofidina

It's OK. I solved by deleting the profile, then setting up my accounts in TBIRD again

Thanks

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

FIREFOXED
FIREFOXED Tompon'ny fanontaniana
more options

Vahaolana Nofidina

It's OK. I solved by deleting the profile, then setting up my accounts in TBIRD again

Thanks

Novain'i FIREFOXED t@