Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Read memory error after upgrading to 57 ver.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Another09

more options

Please, can anyone resolve my problem:

After upgrading from 56 x64 to 57 Firefox have error: "The instruction at 0x3fbc945e referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program" FF Safe mode doesn't help. Even after full FF reinstalling I have the same error. Now returned to ver 56.

Windows'7 x64 Thanks.

Please, can anyone resolve my problem: After upgrading from 56 x64 to 57 Firefox have error: "The instruction at 0x3fbc945e referenced memory at 0x00000000. The memory could not be read. Click on OK to terminate the program" FF Safe mode doesn't help. Even after full FF reinstalling I have the same error. Now returned to ver 56. Windows'7 x64 Thanks.

All Replies (1)

more options

Solved. The problem was due to old or bad web-cam drivers. Upgrading resolved one.