This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why cant i access my "Saved Logins/Password" from Firefox website, even it has Cloud Sync?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i the-edmeister

more options

Hi, why can i access my "Saved Logins/Password" from https://www.mozilla.org/cs/firefox/accounts/? It makes sense when i have my "Saved Logins/Password" in Mozzila's Cloud, i can access it via web.

I have Firefox on my Mobile and Desktop but in my work, we need to use Chrome, and i cant access my passwords from there. It will be very handy if i can just go to Firefox website, login a show my all Saved Logins and Password. Chrome have this feature with Google account. Thanks.

Hi, why can i access my "Saved Logins/Password" from https://www.mozilla.org/cs/firefox/accounts/? It makes sense when i have my "Saved Logins/Password" in Mozzila's Cloud, i can access it via web. I have Firefox on my Mobile and Desktop but in my work, we need to use Chrome, and i cant access my passwords from there. It will be very handy if i can just go to Firefox website, login a show my all Saved Logins and Password. Chrome have this feature with Google account. Thanks.

All Replies (1)

more options

Sync isn't a traditional Cloud service. Firefox Sync encrypts that data that gets sent to the Sync server where it sits in an encrypted 'blob'; there's no mechanism to decrypt user data via a web interface and separate out the various types data. Web access is just not a feature that Mozilla wants for Sync. And it was requested back in the days of Firefox 3.5 & 3.6 as Sync was being developed in the "Weave" extension, before it became a standard feature using the Sync name; some users wanted "Weave" to have the same type of web access that Foxmarks / Xmarks had for bookmarks and later passwords.

Basically it could be said that Sync has triple encryption. the HTTPS connection and the dual kA & kB encryption "keys"; one used for the data and the other making the connection at the server (the password). Each "key" is an algorithmically 64 alpha / numeric string that is generated from the user created password on the device that was used to set up the Firefox Account.

Oh, one other thing; if / when the user resets their password all user data is wiped from the server. A different password and the resulting new kA & kB "keys" wouldn't be able to access or decrypt already stored data; another thing that makes Sync different from other Cloud services, not intended for long term storage of Firefox user data.