Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Can you help with linking my existing email accoutn with thunderbird?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i Matt

more options

When I try to add my email it sais :thunderbird failed to find the settings for your email account."

When I try to add my email it sais :thunderbird failed to find the settings for your email account."

All Replies (1)

more options

it is often necessary to turn of anti virus email scanning and check firewalls allow Thunderbird to successfully set up a new account in Thunderbird. The worst I have seen is Norton, but there are reports of others causing similar problems.