Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I gave recieved a massage. from firefox. I want to know, is it truth?

  • 3 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i FredMcD

more options

Date: Saturday 20 January 2018 User reference: APPLE-89921-98 The country: Sri Lanka Dear Firefox user, congratulations!

We want to thank you for being a loyal Firefox Sri Lanka user! Your IP address has been randomly selected to receive a FREE Apple iPhone X.

From time to time we select a handful of Firefox users to give them the opportunity to receive valuable gifts from our partners and sponsors. This is our way of thanking you for choosing Firefox as your preferred service.

Today is your lucky day! You are one of the 10 randomly selected users who will receive this gift. APPLE.

To receive your gift, you simply have to complete our short and anonymous survey. But hurry! There are only a few gifts available today! How satisfied are you with Firefox?

Date: Saturday 20 January 2018 User reference: APPLE-89921-98 The country: Sri Lanka Dear Firefox user, congratulations! We want to thank you for being a loyal Firefox Sri Lanka user! Your IP address has been randomly selected to receive a FREE Apple iPhone X. From time to time we select a handful of Firefox users to give them the opportunity to receive valuable gifts from our partners and sponsors. This is our way of thanking you for choosing Firefox as your preferred service. Today is your lucky day! You are one of the 10 randomly selected users who will receive this gift. APPLE. To receive your gift, you simply have to complete our short and anonymous survey. But hurry! There are only a few gifts available today! How satisfied are you with Firefox?

All Replies (3)

more options

Scam...FF doesn't send out such information. You got a spoofed phishing email.

more options

Mozilla does not do any random Firefox users selections for iPhones or gift cards or such claims of prizes. This is a scam from Ads that some people may encounter to try and trick people in giving out personal details like names, phone#, address, email and such so they use that for to send you spam or worse even identity theft. I do hope you have not filed out and sent any details on form given.

more options

Scam do you respond