This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

No confirmation dialog on shift-delete in Unified Folders view?!

  • 3 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i pweemaes

pweemaes
pweemaes
more options

Hi everybody,

In Thunderbird (v. 52.6.0, 32 bit), when using the "Unified Folders" view I do NOT get a confirmation dialog when deleting messages with Shift-Delete (I DO get a confirmation dialog when using the "All Folders" view, which is - I think - the correct behavior). Is this not showing up of the confirmation dialog a bug? Or is it just a setting I've overlooked?

Thanks! Paul

Hi everybody, In Thunderbird (v. 52.6.0, 32 bit), when using the "Unified Folders" view I do NOT get a confirmation dialog when deleting messages with Shift-Delete (I DO get a confirmation dialog when using the "All Folders" view, which is - I think - the correct behavior). Is this not showing up of the confirmation dialog a bug? Or is it just a setting I've overlooked? Thanks! Paul

All Replies (3)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

re :In Thunderbird (v. 52.6.0, 32 bit), when using the "Unified Folders" view I do NOT get a confirmation dialog when deleting messages with Shift-Delete

I'm using :Thunderbird (v. 52.6.0, 32 bit) Put everything into Unified view. I have POP and IMAP accounts. I've just tested Shift-Delete on both pop and imap emails and I get a confirmation in Unified view.

'Menu icon' > 'Options' > 'Options' > 'Advanced' > 'General' tab click on 'Config Editor' button I have these values.

  • mail.warn_on_shift_delete; Value = true
  • news.warn_on_delete; Value = true
  • mailnews.confirm.moveFoldersToTrash; Value = true
  • mail.warn_on_delete_from_trash; Value = true
  • mailnews.emptyTrash.dontAskAgain; Value = false
  • mailnews.emptyJunk.dontAskAgain; Value = false
pweemaes
pweemaes Tompon'ny fanontaniana
more options

Hi Toad-Hall,

All my accounts use POP. I checked the settings with Config Editor and found one difference: mailnews.emptytrash.dontAskAgain was set to true. I've changed it to false, restarted Thunderbird and "voila": issue solved!

Thanks for your quick and accurate respons and have a nice weekend!

Best regards, Paull

pweemaes
pweemaes Tompon'ny fanontaniana
more options

Hi Toad-Hall,

Unfortunately is turns out that the issue is NOT solved. Whether or not the confirmation dialog shows up (in "Unified Folders" view) seems to be quite random. If I ever figure out what the logic behind it is, I'll let you know. For now I suppose I'll have to live with it and no longer use shift-delete to delete messages.

Best regards, Paul