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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

attempting to create folders in secondary account does nothing, I need it to work like it used to

  • 2 valiny
  • 1 manana an'ity olana ity
  • 9 views
  • Valiny farany nomen'i borg4all

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Just got new to me macbook pro, running OS 10.11.6, downloaded and started thunderbird 52.7.0 (64bit) I have 4 e-mail accounts created. the top one can create sub-folders with the old command new->folder. the other 3 accounts in the profile, I do the same thing and the folder does not appear, does not get created =( Please help !

Just got new to me macbook pro, running OS 10.11.6, downloaded and started thunderbird 52.7.0 (64bit) I have 4 e-mail accounts created. the top one can create sub-folders with the old command new->folder. the other 3 accounts in the profile, I do the same thing and the folder does not appear, does not get created =( Please help !

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Are they imap mail accounts ? Have you subscribed to see the new folder?

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apologies, should have noted this is a POP3 account... thanks for the help