This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

move saved logins win 7 to win 10

  • 2 valiny
  • 1 manana an'ity olana ity
  • 10 views
  • Valiny farany nomen'i cor-el

rrkelly52
rrkelly52
more options

problem is moving saved logins and passwords from win 7 to win 10 i have good copies of key3 and logins.json from win 7 i got them via about:support so they are the right ones from the right folder then to test i refreshed firefox on win 7 and restored key3 and logins so i am pretty sure the files are good

on win 10 i used about:support to get the right folder closed firefox and copied the win 7 files opened firefox no saved logins were found. refreshed win 10 firefox closed firefox and copied the files again reopened win 10 friefox and still no saved logins -- what am i missing what else can i do? rob

problem is moving saved logins and passwords from win 7 to win 10 i have good copies of key3 and logins.json from win 7 i got them via about:support so they are the right ones from the right folder then to test i refreshed firefox on win 7 and restored key3 and logins so i am pretty sure the files are good on win 10 i used about:support to get the right folder closed firefox and copied the win 7 files opened firefox no saved logins were found. refreshed win 10 firefox closed firefox and copied the files again reopened win 10 friefox and still no saved logins -- what am i missing what else can i do? rob

Vahaolana nofidina

HI, am not to helpful with this but :

  • logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager
  • if you only have key3.db then make sure to remove an existing key4.db
  • cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager
  • if you only have cert8.db then make sure to remove an existing cert9.db

fyi for the future :

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

Shadow110
Shadow110
more options

Vahaolana Nofidina

HI, am not to helpful with this but :

  • logins.json (passwords) and key4.db (58+) or key3.db (57 and older) (decryption key) for Passwords saved in the Password Manager
  • if you only have key3.db then make sure to remove an existing key4.db
  • cert9.db (58+) or cert8.db (57 and older) for (intermediate) certificates stored in the Certificate Manager
  • if you only have cert8.db then make sure to remove an existing cert9.db

fyi for the future :

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Which Firefox version is used on the Windows 7 computer (Firefox profile folder)?