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Getting "Secure Connection Failed" page whenever I try to download the latest version of firefox

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My Firefox automatic update failed, so I've tried downloading the latest version. I've tried it in Firefox, Chrome, and IE, and in all cases when I click on Download I get the following message. Can you help me get the latest version downloaded?

Secure Connection Failed

An error occurred during a connection to download.mozilla.org. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden. Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

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Report errors like this to help Mozilla identify and block malicious sites

My Firefox automatic update failed, so I've tried downloading the latest version. I've tried it in Firefox, Chrome, and IE, and in all cases when I click on Download I get the following message. Can you help me get the latest version downloaded? Secure Connection Failed An error occurred during a connection to download.mozilla.org. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden. Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more… Report errors like this to help Mozilla identify and block malicious sites

All Replies (4)

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Try downloading Firefox using this link instead. It goes to the same place.

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Hi Wesley,

Thanks for your reply. I tried that link in both Chrome and Firefox. I cleared all history in both browsers, but still get the same result. Do you have any other thoughts?

Chrome gives me the option of continuing on and downloading the file anyway. I'm being cautious, do you have any thoughts about the risks of doing that?

Tom

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In Chrome, when I click on Advanced after getting that message, it tells me "This server could not prove that it is download.mozilla.org; its security certificate is from www.popscholar.com. This may be caused by a misconfiguration or an attacker intercepting your connection.

On another computer on my home network, it tells me its security certificate is from *.staging.adgoji.com. This may be caused by a misconfiguration or an attacker intercepting your connection."

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You seem to have two threads going in parallel for the same issue, so in the interest of keeping the clues to the mystery in one place, I suggest we continue here:

https://support.mozilla.org/questions/1223625