This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Hi, Firefox updated and now all my tiles are gone. Just a blank page on new tab with a grey firefox logo top right. No cog icon.

  • 3 valiny
  • 1 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i philipp

Lorna1
Lorna1
more options

Update a couple of days ago and now new pages are completely blank. I had about 8 tiles saved with shortcuts to work sites so this is infuriating. All the advice I read refers to a cog icon top right hand corner - but there is no cog icon. There's a grey firefox icon top left which switches on a "let's get started" thing but I can't find anything in there to put the tiles back.

Update a couple of days ago and now new pages are completely blank. I had about 8 tiles saved with shortcuts to work sites so this is infuriating. All the advice I read refers to a cog icon top right hand corner - but there is no cog icon. There's a grey firefox icon top left which switches on a "let's get started" thing but I can't find anything in there to put the tiles back.

Vahaolana nofidina

hi, could you check in the firefox menu ≡ > help > about:firefox panel which version you're on?

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

philipp
philipp
  • Moderator
more options

Vahaolana Nofidina

hi, could you check in the firefox menu ≡ > help > about:firefox panel which version you're on?

Lorna1
Lorna1 Tompon'ny fanontaniana
more options

Bizarre thing, I closed Firefox and re-opened (I've tried this before) and it said installing updates - now all my old tiles are back. Maybe a problem with the upgrade last time round??

philipp
philipp
  • Moderator
more options

exactly, it was a known issue in the last version that got fixed with the 61.0.1 release: https://www.mozilla.org/en-US/firefox/61.0.1/releasenotes/