This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I have to restart videos to hear sound.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 23 views
  • Valiny farany nomen'i AUTiger7222

AUTiger7222
AUTiger7222
more options

When watching any online videos in Firefox I must restart the video in order to hear sound. On the initial view of the video it plays just fine, but there's no sound. The sound only plays after I restart the video. This doesn't happen in any other browser so I know it's a Firefox issue. I refreshed and the issue is still there. I don't know what to do now.

When watching any online videos in Firefox I must restart the video in order to hear sound. On the initial view of the video it plays just fine, but there's no sound. The sound only plays after I restart the video. This doesn't happen in any other browser so I know it's a Firefox issue. I refreshed and the issue is still there. I don't know what to do now.

All Replies (1)

AUTiger7222
AUTiger7222 Tompon'ny fanontaniana
more options

I got it fixed. I had to go in and completely delete Firefox, do a run through of a couple of malware programs and restart my computer. Reinstalled a fresh version of Firefox and problem solved.