Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Can't login to Firefox Sync

  • 5 valiny
  • 1 manana an'ity olana ity
  • 19 views
  • Valiny farany nomen'i faizoe

more options

I can't login to Firefox Sync anymore, on none of my devices. I always get a red, 'unexpected error' (no error log though). Initially, I was connected and tried to reconnect after it didn't sync on my laptop anymore, but then I cound't login anymore. Resetting firefox didn't solve the problem.

I can't login to Firefox Sync anymore, on none of my devices. I always get a red, 'unexpected error' (no error log though). Initially, I was connected and tried to reconnect after it didn't sync on my laptop anymore, but then I cound't login anymore. Resetting firefox didn't solve the problem.

Vahaolana nofidina

Things should be back to normal now   -   would you try again please  ?

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (5)

more options

At the moment there's a Sync "Unexpected error' explosion going on.

'Called for help .......

more options

Any clue when it's gonna be up running again?

more options

faizoe said

Any clue when it's gonna be up running again?

I've called for help. but : we're dealing with different time zones and it's weekend ....

It may take a while, so please, hang in there.

more options

Vahaolana Nofidina

Things should be back to normal now   -   would you try again please  ?